We’re offering matching funds to new donors who hear about our work on podcast advertisements. A donor has agreed to make a 1:1 match of any donations to GiveWell and/or our top and standout charities. The donor will match up to $1,000 per new donor until the matching funds run out.
Offering donation matching will enable us to better track the impact of the ads we fund. However, we’ve been critical of donation matching in the past. This post will explain why and how we’re planning to match donations today.
Podcast advertising and the challenges of tracking donations
We hope to grow significantly the amount of funding our top charities receive as a result of our recommendation over the coming years. Improving and increasing our outreach efforts to reach potential donors is a key part of our strategy to achieve this goal. One of our first outreach endeavors was running ads on podcasts that were popular with GiveWell staff and existing donors.
We ran podcast ads in early 2017 and again during the peak time of year for donations (November and December) in 2017 and 2018. We believe the system we had for tracking donations made due to our ads likely missed many podcast-driven donations. We measured promising early returns but are highly uncertain about the total impact of this work. We only felt confident attributing a new donation to a podcast ad if the donor filled out an optional free-form text field on our donation forms (example) or post-donation survey to tell us that they learned about our work on a particular podcast on which we ran ads. Given that donors had to take a non-required step to report podcast ad-influenced donations to us (and because of some of the challenges of interpreting data from free-form text fields), we knew the number of donations we tracked as being due to ads was lower than the true number of donations due to our ads.
Our intuition remains that podcasts might be a great medium for connecting with new donors, based on our impressions of the popularity of podcasts among current staff and donors, the early success we saw with podcast ads in 2017, and our view that we’ve so far undercounted the returns by some amount. This giving season, we’re planning to run podcast ads and provide matching funds to new donors who learn about us through these ads. We expect that matching funds will enable us to better track our impact and ultimately make informed decisions about our marketing budget and allocation. People who hear about the matching funds may also be particularly motivated to donate.
2019 matching funds
Structure of the match
First-time donors who hear our podcast ads during the 2019 giving season will be offered a 1:1 match of their gifts up to $1,000, until the total matching funds of $100,000 run out. Each podcast will direct listeners to a different landing page on GiveWell’s website through which they can submit a donation to be matched. This will enable us to better track the impact of advertising on each unique podcast.
We only plan to match new donors and we will be manually reviewing donations to process them for the match. Our intention is to only match donations of people who learned about us via podcasts, as best we can tell.
Avoiding a “false” match
Our 2011 critique of matching funds noted that many donation matches aren’t “true” matches. In other words, the donor providing the matching funds would have donated the funds anyway, and so donors aren’t really “doubling their impact” when they get the match.
We plan to avoid this by having the matching funds donated by a donor who we feel confident would not have otherwise given to our operations this year. We will not receive additional funding from this donor in 2019 if it isn’t matched by new donors who hear about us on podcasts.
We referred to this type of matching in our 2011 critique as “influence matching” in which “the matcher makes a legitimate commitment to give only if others do, in an attempt to influence their giving.” We promised to be explicit if we ever engaged in this type of a match (although we did not forecast the use of a match motivated by donation-tracking purposes).
We hope that the use of matching funds will enable us to learn whether our podcast ads are successful. We also hope to better understand whether matches appeal to donors. We expect to write about whether this project is successful in the future.
Sources for this post are available here.