One of our top priorities is to increase the amount of money we direct to our recommendations. As part of our effort to do this, we’re planning to try new kinds of communication. We hope to reach people who haven’t heard of or connected with GiveWell in the past, and to increase retention of our current donors by making the experience of donating through GiveWell more compelling.
We are experimenting on our homepage and in emails with using images and making our cost-effectiveness estimates more prominent. Our goal is to improve people’s connection to our work without compromising the accuracy of what we share.
There are potential downsides to this approach. We expect to balance our goal of communicating in a way that is emotionally compelling with our commitment to honesty and not misleading donors or overstating the case for our recommendations.
We’re not planning a major overhaul of GiveWell’s website or other communications in the near term, and we are unsure if we will make major changes in the future. Most of GiveWell’s communications will look as they always have. Our hope in the coming months is to learn whether there are new ways we can communicate about our work to increase our impact. We’re writing this post to share with you the context behind these experiments.
In this post, we discuss:
- Our communication experiments. (More)
- Challenges and potential downsides of our approach. (More)
- How you can help us improve. (More)